How Verizon Wireless HopeLine program is helping survivors of domestic violence

Verizon Wireless is committed to helping the nearly one in four women, one in seven men and more than three million children in the United States affected by domestic violence.  Almost 15 years ago, Verizon Wireless chooses to focus our community efforts on domestic and dating violence.  We do so because we know our technology can be a literal lifeline.  Wireless phones and technology serve as an especially safe and reliable way for domestic violence victims and survivors to reach emergency or support services in times of crisis and stay connected with employers, family and friends.

The Verizon Wireless HopeLine program began over 10 years ago in the form of donated voicemail box for victims of domestic violence in shelters in order to send and receive confidential messages. Today, HopeLine is a multifaceted program that includes employee volunteerism, community and corporate awareness programs and phone recycling and re-use efforts. The program connects survivors of domestic violence to vital resources, funds organizations nationwide and protects the environment.

HopeLine takes no-longer-used wireless phones and refurbishes them. HopeLine phones are available to survivors affiliated with participating domestic violence agencies and are equipped with 3,000 anytime minutes of airtime and texting capabilities. They come with Verizon Wireless Nationwide Coverage, Call Forwarding, Call Waiting, 3-Way Calling, Caller ID, Basic Voice Mail and texting. Nationally, we’ve collected more than 10.8 million phones and donated more than 21.4 million dollars in cash grants to domestic violence shelters and organizations across the country.

Additionally, protecting the environment is a major focus for the HopeLine program. We collect no-longer-used wireless phones, batteries and accessories in any condition, from any service provider. Phones that can’t be reused are recycled responsibly under our zero landfill policy. Since 2001 our program has recycled 1.7 million wireless phones and kept more than 260 tons of electronic waste and batteries out of landfills.

Our work with HopeLine also includes supporting anti-bullying programs, dating violence efforts on college campuses, sexual assault prevention, healthy relationship education, partnerships with the military and the support of domestic violence shelters and survivors nationwide.

You can donate no-longer-used phones and accessories in any condition from any wireless provider at any Verizon Wireless Communications Store or through the mail. I encourage you to also consider hosting a HopeLine phone collection drive at your place of business, school, church or community. You can find more information about how to get involved with HopeLine on our website.

HopeLine donations allow us to support organizations like PADV that are doing critically important work around the issue of domestic violence. Verizon Wireless has enjoyed a long-standing relationship with PADV, and we work with dozens of other organizations across the state of Georgia to educate the public about domestic violence prevention and support various programs helping survivors. We have been a proud sponsor of PADV’s Hearts with Hope gala for a number of years. Please remember to get your tickets to this fun, elegant May 2 event that is critical to the success of the organization. I hope to see you there!

Kate Jay manages Public Relations for the Georgia/Alabama Region of Verizon Wireless. She also serves on the PADV Board of Directors.


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